Original topic:

S10 LITE FAST CHARGE AND USB C HEADSET ISSUES

(Topic created on: 08-26-2020 06:32 AM)
714 Views
poojakutti
Beginner Level 3
Options
Samsung Online Store
-My phone suddenly stopped detecting USB C earphones which were given along with my mobile, whereas earphones are working when they are connected to other phone.

-Also, when I put charge with my 25 watt fast charger which is given along with the phone, now phone not showing up as "fast charging" when we plug in charger (usually shows up as fast charging and charges upto 100 with in an hour). Now it's showing just "charging" and taking around 2.5 hours to get completely charged. 

IS THERE ANY SOLUTION TO FIX THESE 2 ISSUES
9 Comments
Samsung Online Store
kindly share a error report in the get help section🙏🙏
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Samsung Online Store
bu this Samsung will get back to you and it will help them improve
AbhishekPriya
Active Level 8
Samsung Online Store
Open Setting
go to device care click charging and enable fast charging
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poojakutti
Beginner Level 3
Samsung Online Store
fast charging is in enabled state, but issue still persists
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AbhishekPriya
Active Level 8
Samsung Online Store
ok than do it one thing.
Just do hard reset once sometimes sone third-party apps create some glitch that's why some settings don't work properly.
but one things create backup before reset.
i also have s10 lite and i didn't encounter any problem yet so if u want to know more about any Samsung Devices you can follow me..😊
it's my pleasure to assists you..😊
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Chadz
Active Level 4
Samsung Online Store
You are not alone. I have also encountered this issue. The slow charging issue quickly went towards no charging and now I have a dead phone lying at my home. Samsung is just playing with the software of S10 lite.
cs-member13
Expert Level 4
Samsung Online Store

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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rupammedhi
Active Level 3
Samsung Online Store
My samsung galaxy a80 has also suddenly stopped detecting my original usb c earphone..
Bt no solution is seen in this thread regarding this problem
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Ramizzzzzz
Active Level 1
Samsung Online Store
I faced the same problem yesterday. i restarted the phone and as i have type c to c i reversed the sides of cables. After doing this the fast charging poped up.
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