Original topic:

Money deducted yet no confirmation nor cancellation.

(Topic created on: 07-13-2020 06:25 PM)
2063 Views
Ashwinnavada
Active Level 1
Options
Samsung Online Store
 I recently tried to purchase galaxy buds+ and chose to pay through the google pay upi , the payment was made and transaction was successful Money was debited from my account but no order confirmation nor any order id has been given , this deeply concerns me and doubtful about the money i have lost. 
Is this always like this? Or am I being scammed?
Ps : cannot email or raise a ticket without order id, nor the helpline number works
12 Comments
msantanu
Beginner Level 2
Samsung Online Store

After 17 days I got my refund. Thanks Samsung Online Store. But it's really horrible experience with Online Store. 

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Members_PIIlAhs
Beginner Level 2
Samsung Online Store

Hi, I am facing the same issue with my order. Can you please tell me what should be done to resolve this issue?

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Members_PIIlAhs
Beginner Level 2
Samsung Online Store

Hi, I am facing the same issue. Can you please tell me how you solved this issue?

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