After 17 days I got my refund. Thanks Samsung Online Store. But it's really horrible experience with Online Store. 

After passing 16 days issue is not resolved.  just disgusting service. 

Exactly same thing happened with me 3 days back. Money deducted and not received any acknowledgement email or order id. Raised ticket with customer care and mailed to support team.Found one order id from Payment bank transection details, but customer...