Issue regarding Samsung Referral Code

[rjthakkar1]

Hi, I want to give referral code to my family member and I am unable to access referral page on samsung shop app.

It asks for my mobile number and after entering OTP it states that mobile number is already used with different account but I am entering the same mobile number which is signed up with my account.

Is there any issue going on with samsung referral page?

Thanks and Regards,

Raj

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have acknowledge and understand your concern and request you to please contact the Samsung shop department on 1800 40 SAMSUNG (7267864) or 1800 5 SAMSUNG (7267864).

[Option 1/2 for langauge(english/hindi) ---> Option 3 for Samsung shop] or mail us on: email at support.estore@samsung.com

Please be assured our team will surely help you out on this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Members_KOBafkR]

I have the same issue.

It is abysmal that this issue with the site hasn't been resolved by 2024

[pokerFac3]

I'm having the same issue. Is it asking me to enter the number of the person I want to refer?