Original topic:

Exchange

(Topic created on: 07-07-2022 09:05 AM)
383 Views
vivek1989
Expert Level 5
Options
Samsung Online Store
I have m52 5g 
And i love to hava a samsung a52 4g version which ha fm radio which priced at 25000 in the app
.thats ok but the prblm is their nonsense thing 
I would like to exchange my phone with a52 

The but the prblm is with paynent 

They r asking full payment rather than deducted payment
Which is about 16k
If ido place an order
The step r as follows :.
1.a courier will come in that courier one will have his or her new phone.
An then u have to give ur new phone for the exchange ubut u have to pay whole amyt rthat really disgusting why cant they send personal to check the exchanged handset 
?thats my question 

2.the courier man will take ur old phone and take to the samsung personsl to check is it working condition iotr not if yes ,then they will give the value and give the exchange value for it
And credit the valued amyt into ur acc,itmay take 3-5 days 
Dont we think double standard played by samlund?


1 Solution


Accepted Solutions
Solution
SrajTech
Expert Level 5
Samsung Online Store
If you are not facing any problems with your m52 5g, then I think you should keep it and use it
But if you really want to sell m52, then better sell it on olx or some offline shop at a good price

View solution in context

0 Likes
8 Comments
Solution
SrajTech
Expert Level 5
Samsung Online Store
If you are not facing any problems with your m52 5g, then I think you should keep it and use it
But if you really want to sell m52, then better sell it on olx or some offline shop at a good price
0 Likes
vivek1989
Expert Level 5
Samsung Online Store
But bro i just tried it but their policy is worst i ever seen
How can i trust a courier tell me
What u have said ryt
Or do exchange offer in samsung offline store thats the two way one have thats all i can say
I. Amazon /flipkart for samsung phones maximum u can get 5k in exchange thats a problem these apps has.
0 Likes
vivek1989
Expert Level 5
Samsung Online Store
But buddy i would like to say if one has money u can purchase the product from such app
Otherwise dont go
0 Likes
SrajTech
Expert Level 5
Samsung Online Store
The process is that they will first examine the phone and then estimate exact value and credit the money to you
0 Likes
vivek1989
Expert Level 5
Samsung Online Store
But the estimated value mentioned in the app which i have put my imei no.that app estimated a value,Is tha gimmick or a trap.
0 Likes
SrajTech
Expert Level 5
Samsung Online Store
No, its the maximum value, if there is no physical damage or fault in the device
You can expect the value around than only, if there is no fault in it
0 Likes
vivek1989
Expert Level 5
Samsung Online Store
Hmmm ok
0 Likes
vivek1989
Expert Level 5
Samsung Online Store

Hmmm
0 Likes