marees10
Beginner Level 2
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Samsung Health
I am using Samsung m21, I am facing the restart problem.  Please help me...

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10 Comments
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Samsung Health
Motherboard needs to be replaced
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enlightened
Expert Level 5
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Samsung Health
Did u try resetting your device
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enlightened
Expert Level 5
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Samsung Health
Kindly backup data before resetting or taking to customer care
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animeshmodi
Expert Level 5
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Samsung Health
Its due to recent update bug, wait till this bug is fixed in next update.
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NikhilBobade
Active Level 2
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Samsung Health
Same issue
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MizanurR1
Beginner Level 2
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Samsung Health
Same issue
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Lekshmanan
Expert Level 2
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Samsung Health
Often or sometimes or once ?
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Lekshmanan
Expert Level 2
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Samsung Health
If Once , No Problem , Systen UI Pushed To Restart For Stooping Unnecessary Process. If Often , Need Replacement Motherboard
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Samsung_Support2
Expert Level 1
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Samsung Health

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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