Original topic:

Problem in Step Counter/Pedometer

(Topic created on: 12-12-2018 07:20 PM)
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Mihir1
Active Level 6
Options
Samsung Health
The step counter is too quick. What do you think? It counts my one step as two.
4 Comments
Samsung Health
Don't think so ..as it works well for me
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admin_
Expert Level 5
Samsung Health
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Samsung Health >> Storage >> Clear Cache.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Check the issue in Safe Mode.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Samsung Health
nice post
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anjaligupt
Active Level 6
Samsung Health
Nice post
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