Original topic:

Not Fast Charging

(Topic created on: 10-23-2022 09:01 PM)
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Members_He4CtJj
Beginner Level 2
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Samsung Health

Hey!

My phone Samsung M21 has stopped doing fast charging, instead it is holding cable charging and taking too much time. I have checked different new chargers and cables, but no solution yet. Updated the software, reset the phone, deleted the apps, and even switch off the internet, then still the problem persists.

Please guide what to do.

 

Thanks 

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4 Comments
Anonymous
Not applicable
Samsung Health
1.Buddy clean the charging port of phone
2. Clean the charging cable and charger.
3. Keep them for 2 to 4 min in sun light so that any water present gets evaporate.
I also had the same problem
It's now fixed by this.
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sumantyadav5321
Active Level 10
Samsung Health
Check Fast charging option is enabled in settings.
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Samsung Health
Then service centre is the last option
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cs_member8
Moderator
Moderator
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Samsung Health

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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