AmitChauhan
Beginner Level 2
Most of the time The samsung health starts calculating the distance which i have travelled with Motor Cycle. This isnt gives the exact number of steps we have travelled in a day.
Today a Global challenge SPA started and when i saw the leaderboard the rank 1 holder has already done 143000 steps . The time now is morning 9:30 . How is it possible for a person to walk 143000 steps in just a short time. This competition is not fair it also calculates distance which is travelled by automobile vehicles.
Does anyone too faced this issue.
9 Comments
InzamamulAhmed
Active Level 3
yes i am
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InzamamulAhmed
Active Level 3
but what should we do?
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InzamamulAhmed
Active Level 3
It's also count steps if you sit somewhere and take your phone from one hand to another hand continuously for some moment.
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AmitChauhan
Beginner Level 2
i Have reported this to Samsung Atleast they should match the speed so that It avoid Motor Vehicles journey
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roshini96
Active Level 8
opem this👉 http://bit.do/samsung-app-link-download
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Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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admin_
Expert Level 5
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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