Original topic:

Is there a bug

(Topic created on: 02-01-2018 09:37 AM)
154 Views
AmitChauhan
Beginner Level 2
Options
Samsung Health
Most of the time The samsung health starts calculating the distance which i have travelled with Motor Cycle. This isnt gives the exact number of steps we have travelled in a day.
Today a Global challenge SPA started and when i saw the leaderboard the rank 1 holder has already done 143000 steps . The time now is morning 9:30 . How is it possible for a person to walk 143000 steps in just a short time. This competition is not fair it also calculates distance which is travelled by automobile vehicles.
Does anyone too faced this issue.
0 Likes
8 Comments
Samsung Health
yes i am
0 Likes
Samsung Health
but what should we do?
0 Likes
Samsung Health
It's also count steps if you sit somewhere and take your phone from one hand to another hand continuously for some moment.
0 Likes
AmitChauhan
Beginner Level 2
Samsung Health
i Have reported this to Samsung Atleast they should match the speed so that It avoid Motor Vehicles journey
0 Likes
Not applicable
Samsung Health
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

0 Likes
Not applicable
Samsung Health
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

0 Likes
Not applicable
Samsung Health
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

0 Likes
admin_
Expert Level 5
Samsung Health
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

0 Likes