I won the Galaxy Watch Ultra voucher and have followed every single step required for redemption including sending multiple emails with all the necessary documents to membersindia@samsung.com. It's been days, and I still haven't received any reply or update.
Is this how Samsung treats its customers? If this is just a false advertisement gimmick, then please say it clearly. This is completely unprofessional and unacceptable.
I demand an immediate response and resolution. If this issue continues to be ignored, I will have no choice but to escalate it publicly on social media and consumer forums.
@mani4 I have emailed and called them, over the call they don't have any idea about it and over the emails they aren't responding which is very disappointing tbh 😕
As per your query, we would request you to please wait the respective team will be reaching out to the winner regarding your prize. your prize will be sent to him and not to be ordered via E-store.
