Original topic:

Forbidden message while uploading documents

(Topic created on: 03-10-2026 10:02 PM)
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Vkanth
Active Level 5
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Samsung Health
Hi

Anyone facing issue while uploading document to Samsung health? 

I get an error 'forbidden' 
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Samsung Health
2e👏 7595004fyo
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cs_member10
Moderator
Moderator
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Samsung Health

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you please share the screenshot of the issue with log data. So, our team can analyze the issue and help to provide a resolution. Please follow the below steps to get the log data:

Reproduction of issue on the watch > Samsung Health Monitor Apps on mobile > More menu > Contact us > Error reports > Check "Send system log data" > Send.

Log data should be obtained immediately after reproducing the issue.

Warm Regards,
Samsung Customer Support

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