Original topic:

Display issue

(Topic created on: 10-19-2022 07:39 PM)
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Ankush93
Beginner Level 2
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Samsung Health
I have been using my M51 for almost 1.5 years and now after updating security patch July,2022. I am facing Display flickering and color tone changing issue. I have followed the instructions as informed by Samsung customer care executive and finally done the format factory to get as new all settings but nothing improved after all this.
I hope there are so many like me who all are facing the same issues.
#Samsung #Samsungusers #update
7 Comments
Anonymous
Not applicable
Samsung Health
Ankush93 yes there are many m51 users who are facing this same issue from past 2 months or so but still samsung has made no official statement regarding this issue
moniabhijit
Active Level 4
Samsung Health
Mee too facing Same problem since last security updates.
Ankush93
Beginner Level 2
Samsung Health
Will it be resolve or have you guys visited any service center?
Anonymous
Not applicable
Samsung Health
Nope not yet as of now as there is no assurance this issue will be fixed after changing screen at service center it might arise again after few months...
Adiitya7
Beginner Level 5
Samsung Health
Bro I have visited today and I told them my problem and they said to change the display or they will update the software and it cost 240 Rs to software update and they were behaving very rudely also 🤬 And they said we not give you guarantee that it will work or solve your flickering issues.
Anonymous
Not applicable
Samsung Health
This samsung service center employees are very arrogant even i had a similar experience with samsung service center staff long time ago their behaviour was very rudely with me i think samsung has trained all employees of its service center to behave rudely with customers rather then rectifyng and solving their issues?
cs_member8
Moderator
Moderator
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Samsung Health

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please follow the easy troubleshooting steps which might help to solve the issue.

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Display.
Step3: Adjust the brightness.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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