galaxy c9 pro problems

[amul123]

Issues with C9 pro 

1.HEATING

2. SLOW CHARGING 

3.DROP IS FRAME WHEN THE TEMPERATURE IS HIGH.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Close background running apps when not using them.

2. Avoid usage of mobile phone during charging: avoid the usage of the mobile phone while charging.

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/ 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support