Original topic:

about heating issue of samsung galaxy A50s

(Topic created on: 02-18-2020 03:31 PM)
121 Views
edith72002
Active Level 1
Options
Pune
I like samsung phones ..but recently one month ago i bought a Samsung Galaxy A50s but when i startva wifi or net it gets hot...to much..i faceing this problem recently a week ago before that its very cool whatever condition it is .
So please samsung fix this problem
0 Likes
3 Comments
Rishi215
Active Level 7
Pune
don't use your smartphone while charging turn off your data or wifi during charging
0 Likes
mstrange
Active Level 6
Pune
If you are recently having this issue, try to find out third party app causing this. Uninstall the third party app and see the issue may go. Please hit accept solution if you are satisfied with my answer.
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Pune

Hi there,

 

To resolve the heating issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1119803

Regards,
Team Samsung Members

0 Likes