Original topic:

**Subject:** Urgent Request for Advanced Multi-Language TTS Control and Unlabele

(Topic created on: 11-04-2025 02:56 PM)
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vikramChoti
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Pune
**Subject:** Urgent Request for Advanced Multi-Language TTS Control and Unlabeled Button Fixes in Samsung TalkBack System Dear Samsung Product Development and Accessibility Team, I am writing to draw your attention to critical improvements needed in the accessibility features of Samsung Galaxy mobiles, particularly in TalkBack. This issue affects many visually impaired users. Our needs and demands are as follows: 1. Advanced Voice Selection and Multi-Language Control in Text-to-Speech (TTS): Required Improvement: Enhance the TTS system so users can select a different voice for each language (e.g., English, Marathi, Hindi). The selected voice should be comfortable and desired by the user. Like advanced software available in the market that easily manages voices for three or more languages at once, Samsung's TalkBack/TTS system should have similar functionality. This will ensure that text read in the mobile changes voices automatically by language, always remaining high-quality and audible. 2. Immediate Resolution of 'Unlabeled Button' Issue: When using TalkBack, many apps and system buttons are read as "Unlabeled Button," making mobile use extremely difficult. Demand: Fix this serious error by enabling all buttons and giving them proper labels. These demands will help thousands of visually impaired individuals use their Samsung devices more efficiently and confidently. We do not want just a formal response, but clear information on what direct action will be taken on these accessibility errors, along with a timeline for improvements.



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cs_member10
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Pune

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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