Original topic:

Samsung S24 Ultra Heating while using 5g

(Topic created on: 03-09-2024 11:28 AM)
205 Views
sonuaadi
Beginner Level 4
Options
Pune
Heating after update ,while using 5g,getting too hot error
And extreme battery drain 

image


9 Comments
Rohit774
Beginner Level 3
Pune
True
vedant2002
Beginner Level 4
Pune
Same issue
Nobyos
Active Level 7
Pune
Same issue..
goodthings
Expert Level 5
Pune
Your's device is new so please give it's some time, also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Pune
Congratulations 🎊 for AI S24 Ultra. Thanks.
0 Likes
goodthings
Expert Level 5
Pune
Your's most welcome to here.
0 Likes
Amol102
Active Level 5
Pune
Congratulations..s24 ultra k liye wastage money club me aapka swagat hai
0 Likes
sonuaadi
Beginner Level 4
Pune
So true
0 Likes
cs_member10
Expert Level 5
Pune

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For Galaxy device battery drain issue we want to inform you that when you initially use the terminal, the battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if you still have problems, kindly visit a service center.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support