Rajnish0078
Active Level 1
Fingerprint of my samsung galaxy m31 responses very slowly. Phone doesn't unlock in single touch. To unlock phone i have to touch 2 to 4 times fingerprint sensor then sensors response.
So i would like to request you, in next update please fix this issue.
2 ACCEPTED SOLUTIONS

Accepted Solutions
hopefully they will resolve that issues but for now add ur same finger for the 3 times, this will improve the accuracy and unlock ur phone with the single touch,

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Ehsank
register again with all sides and add 2-3 fingers simultaneously for better result and lets see

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13 Comments
hopefully they will resolve that issues but for now add ur same finger for the 3 times, this will improve the accuracy and unlock ur phone with the single touch,

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Ehsank
register again with all sides and add 2-3 fingers simultaneously for better result and lets see

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Ehsank
if you satisfied with our comments then you can accept as solution by clicking on 3dot.
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Ehsank
dear rajnish instead of liking comments we will be more happy if u accept 😊😊😉😉
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Ehsank
dear rajnish why u forget me
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Ehsank
but its ok if you don't want to accept mine👍👍👍
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Rajnish0078
Active Level 1
okay
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Rajnish0078
Active Level 1
Thank you
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Anonymous
Not applicable
So first is this a known issue? All m31 users facing this? If yes then you can wait for next update if not?
But only your specific device try some basic steps like readding 1 finger at a time for more accurate and you can add others later upto 4 fingers I guess.
Try backing up everything and reset.
Still? Try checking for any physical scratches or any on scanner. Then it might be hardware issue visit service center.
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