Resolved! Solved

Original topic:

Issue regarding fingerprint sensor in galaxy m31.

(Topic created on: 07-31-2020 11:39 PM)
1631 Views
Rajnish0078
Active Level 1
Options
Pune
Fingerprint of my samsung galaxy m31 responses very slowly. Phone doesn't unlock in single touch. To unlock phone i have to touch 2 to 4 times fingerprint sensor then sensors response.
So i would like to request you, in next update please fix this issue.
13 Comments
Solution
Pune
hopefully they will resolve that issues but for now add ur same finger for the 3 times, this will improve the accuracy and unlock ur phone with the single touch,
Solution
Ehsank
Expert Level 5
Pune
register again with all sides and add 2-3 fingers simultaneously for better result and lets see
Ehsank
Expert Level 5
Pune
if you satisfied with our comments then you can accept as solution by clicking on 3dot.
Ehsank
Expert Level 5
Pune
dear rajnish instead of liking comments we will be more happy if u accept 😊😊😉😉
Ehsank
Expert Level 5
Pune
dear rajnish why u forget me
Ehsank
Expert Level 5
Pune
but its ok if you don't want to accept mine👍👍👍
Rajnish0078
Active Level 1
Pune
okay
Rajnish0078
Active Level 1
Pune
Thank you
Anonymous
Not applicable
Pune
So first is this a known issue? All m31 users facing this? If yes then you can wait for next update if not?
But only your specific device try some basic steps like readding 1 finger at a time for more accurate and you can add others later upto 4 fingers I guess.
Try backing up everything and reset.
Still? Try checking for any physical scratches or any on scanner. Then it might be hardware issue visit service center.
0 Likes