Thebatfox
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03-11-2022 09:08 PM in
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I purchased my S22 ultra.
Now trying to redeem my gift, the Buds pro.
However when I submit all my info it says my email address is invalid.
I have triple checked myself and tried multiple email addresses I use on a regular basis
Please advise how I can move forward and get my buds
7 Comments
Duane89
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03-11-2022 09:57 PM in
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Make sure its the same email with what you use for your Samsung Account on your phone
Thebatfox
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03-11-2022 09:59 PM in
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Thanks
I did do that. And tried many other addresses too...
I did do that. And tried many other addresses too...
Duane89
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03-11-2022 10:07 PM in
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Best thing to do than is to phone Samsung Customer care
Cazuniq
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03-11-2022 10:14 PM in
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Mine showed up now.
Babiyo
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03-12-2022 09:32 AM in
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I was having similar issue I just went out and started again the process it eventually successfully submitted
Thebatfox
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03-12-2022 10:44 AM in
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All sorted.
Thanks for the advice.
I have one address as the main log in for my Samsung account and it is linked to a different Gmail account. This was causing chaos...
All sorted. And buds are redeemed.
Thanks for the advice.
I have one address as the main log in for my Samsung account and it is linked to a different Gmail account. This was causing chaos...
All sorted. And buds are redeemed.
cody1994
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03-28-2022 11:00 PM in
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Hi how do I redeem the buds