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Original topic:

How to register your Samsung Product in Samsung Members?

(Topic created on: 09-11-2019 10:46 AM)
Members_Admin
Community Manager
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Samsung Members app is no longer limited in giving gifts, offers, community functionality or latest information available but also provides Customer Service Functions.

 

One of them  is to register your Samsung product (mobile phones, wearables, tablets, TVs, or kitchen appliances)

 

A. HOW TO REGISTER A PRODUCT

 

1. Galaxy phone you currently use.

  • It is automatically registered upon first use of Samsung Members on the device. It will come as the first device in the registered device list

Go to GET HELP tab and check out your device already registered.

 

get help3.png

 

 2. Other Samsung product (other Galaxy phone/tablet/wearables or TV, AC, REF, & Washing Machine.

  • Go to GET HELP tab and tap on  +Add button. 

add device3.png

 

 

  • Select the type of product you have, ex (TV) and enter the model code with serial number. 

productcategory3.png    sn3.png

 

Tap REGISTER to complete the registration.

 

B. Once registered, you may use the following services. 

  

1. Book Appointment for mobile phones, tablets, and wearables.

           - schedule a visit at least one day after the booking date.

           - the service technician may call you so you may register your mobile phone no. while booking.

 

2. Support Request  for  TV, Washing Machine, Refrigerator, or AC.

          - send your intent to request with details of issue.

          - a dedicated team will call you to schedule your prefered date and time for a technician to visit your home.

181 Comments
ChacouL07
Beginner Level 2
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je voulais Samsung S9+ mais je veux troquer avec S7edge si possible
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Marinokhan
Beginner Level 3
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helpful
qwertyhuio774asdfghj
Beginner Level 4
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الووو
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Kashi266
Beginner Level 2
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Hi guys..Iam facing problem with front camera..Its pops up ..Warning camera failed..Can anyone help ?.Model Samsung galaxy A30
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aramis
Active Level 9
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get it repaired my friend. a stong case of hardware issue
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mdjuweelrana
Beginner Level 2
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nice
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PhilipsAngel
Beginner Level 2
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hi, i heard that S10 or S10 plus users can get free samsung galaxy earbuds. Any idea how to claim it?
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E7li30
Beginner Level 2
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why is that we can't find WPS on other Samsung, please tell me how to find it, Samsung J7 and Samsung Galaxy A30?
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fatHiDheeg
Beginner Level 4
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it's goood
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Anonymous
Not applicable
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i bought a S8 model but the line was closed. may i ask how to open the line. thank you.
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