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Community Manager

Samsung Members app is no longer limited in giving gifts, offers, community functionality or latest information available but also provides Customer Service Functions.

 

One of them  is to register your Samsung product (mobile phones, wearables, tablets, TVs, or kitchen appliances)

 

A. HOW TO REGISTER A PRODUCT

 

1. Galaxy phone you currently use.

  • It is automatically registered upon first use of Samsung Members on the device. It will come as the first device in the registered device list

Go to GET HELP tab and check out your device already registered.

 

get help3.png

 

 2. Other Samsung product (other Galaxy phone/tablet/wearables or TV, AC, REF, & Washing Machine.

  • Go to GET HELP tab and tap on  +Add button. 

add device3.png

 

 

  • Select the type of product you have, ex (TV) and enter the model code with serial number. 

productcategory3.png    sn3.png

 

Tap REGISTER to complete the registration.

 

B. Once registered, you may use the following services. 

  

1. Book Appointment for mobile phones, tablets, and wearables.

           - schedule a visit at least one day after the booking date.

           - the service technician may call you so you may register your mobile phone no. while booking.

 

2. Support Request  for  TV, Washing Machine, Refrigerator, or AC.

          - send your intent to request with details of issue.

          - a dedicated team will call you to schedule your prefered date and time for a technician to visit your home.

181 Comments
jovinelle
Beginner Level 4
i already registered but i cant recieve any gifts or vouchers in samsung benefits why ? im using samsung a50
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aramis
Active Level 9
may i know your mobile phone? usually samsung gives vouchers and benifits.in membets for flagship models. also, if you have samsung pay, you can buy vouchers on some selected storesat a minimal cost.
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aramis
Active Level 9
im not so sure if samsung does give any benefits or vouchers for a series. i commonly see that in members for s series and note series. hope im wrong
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INOstar
Active Level 1
very sorry
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kram14
Beginner Level 2
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HugoBozz
Beginner Level 3
inbox for help through watsapp +2348147904978
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Aljohn
Active Level 2
Samsung Members is nice i love it!
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aeer56831123456u8903
Active Level 1
👍👍👍👍
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mdAMINULislan
Beginner Level 2
so good
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