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Original topic:

How to register your Samsung Product in Samsung Members?

(Topic created on: 7/10/19 1:31 PM)
Members_Admin
Community Manager
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Samsung Members app is no longer limited in giving gifts, offers, community functionality or latest information available but also provides Customer Service Functions.

 

One of them  is to register your Samsung product (mobile phones, wearables, tablets, TVs, or kitchen appliances)

 

A. HOW TO REGISTER A PRODUCT

 

1. Galaxy phone you currently use.

  • It is automatically registered upon first use of Samsung Members on the device. It will come as the first device in the registered device list

Go to GET HELP tab and check out your device already registered.

 

get help3.png

 

 2. Other Samsung product (other Galaxy phone/tablet/wearables or TV, AC, REF, & Washing Machine.

  • Go to GET HELP tab and tap on  +Add button. 

add device3.png

 

 

  • Select the type of product you have, ex (TV) and enter the model code with serial number. 

productcategory3.png    sn3.png

 

Tap REGISTER to complete the registration.

 

B. Once registered, you may use the following services. 

  

1. Book Appointment for mobile phones, tablets, and wearables.

           - schedule a visit at least one day after the booking date.

           - the service technician may call you so you may register your mobile phone no. while booking.

 

2. Support Request  for  TV, Washing Machine, Refrigerator, or AC.

          - send your intent to request with details of issue.

          - a dedicated team will call you to schedule your prefered date and time for a technician to visit your home.

181 Comments
MasterJennV
Beginner Level 2
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Hi. I bought mine in UAE too. I hard reset my phone to update samsung members.
Morina
Active Level 1
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oh, then the benefits change in your location then?
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WildBerry
Active Level 4
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You can change the CSC, but this is in your risk.
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GALAXYA9
Active Level 1
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my mobile samsung galaxy A9 very nice
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WildBerry
Active Level 4
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Registered, but i cant receives rewards....
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Raj123456789101Khan
Beginner Level 2
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better98
Active Level 1
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amazing
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better98
Active Level 1
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hallo good morning everybody
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AnjayAsokan
Beginner Level 2
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Hello everybody
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dil4
Active Level 3
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hello #Samsung customer care do you have any solutions for the fingerprint scanner problem. or recalls and replacement
my S10 plus is just 3 months old.
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