How to order galaxy earbuds for 2999 when you pre order the s10?

[souravchandra]

I just received my new galaxy s10 plus and I was wondering where is the option to order the galaxy earbuds.

Edit: I was able to claim the offer after 48 hours. I placed the order right away. 

[Hemilr]

use the same phone and open the samsung members app...

[souravchandra]

Doesnt work

[souravchandra]

It says no offers available. have you ordered yet?

[Hemilr]

ya i have ordered galaxy watch...

[VikramDattu]

I am stuck in the same loop from 7th March. They say I have to keep the sim card inserted for 3 days!😣
I will wait till tommorow for my Galaxy watch offer to be available or going to return S10.

[souravchandra]

Yes this is very annoying. I guess I'll have to wait till 12th March now.

[NikhilTari]

Mine was activated in an hour and the offer link was active.

[NikhilTari]

Download and install the Shop Samsung app on your S10 or S10+ via the Google Play Store.

Launch the Shop Samsung app and tap on the Menu icon at the top left and then select My Inbox.

You’d be able to see the Samsung Galaxy Buds offer. Tap on the offer and then grant the necessary permissions.

Tap Register Now and then sign in to your Samsung account to redeem the offer.

Now you would have to fill in the required details and if prompted, you would have to upload a receipt/proof of your pre-order for the Galaxy S10 or the S10+.

If you ordered multiple S10 or S10 Plus devices, you could still claim the offer for each device individually by tapping on Register another device once you’re done redeeming the offer for one device.

[souravchandra]

There is no such thing as inbox in my samsung shop app :(