Galaxy buds +

[Ahmedk771]

Hi i have claimed my galaxy buds on the 5th of June and when I try tracking my order i get this 🔽 can anyone help

[RS2000]

Similar issue with the Galaxy Buds claimed, received confirmation on the 29th May 2020, still no luck with the Delivery, the tracking number does not exist, so guessing I'm in the same boat as it hasn't been dispatched by Samsung to the courier company

[RS2000]

Still haven't received my Galaxy Buds yet... this is taking much longer than expected

[Maps_sam07 · Accepted solution]

Hi RS2000 

Please send us this screenshot, your IMEI number, Contact number and Proof of Purchase to tellus@samsung.com so we can escalate it to the relevant department 

[RS2000]

Thanks Maps_sam07, I've sent through the mail

[Maps_sam07]

Hi  RS2000 

Please let me know what your email address is so we can search for your email?

[RS2000]

anujj.shukla@gmail.com

[Maps_sam07]

Hi RS2000

Your email and documents have been received and escalated to the relevant department 

[RS2000]

@Maps_sam07 Thanks for the assistance