Confirmation of claim received

[Dee_M]

Hi there, how do I confirm that you have received my claim for the free air buds? 

[RickBro · Accepted solution]

I got an e-mail as confirmation after submitting my claim. Check your spam or junkmail box just incase it's in there.

[JudgeJudy]

I ordered my s22+ on the day it launched... do I qualify for the buds and how do I claim them

[Tsogo_sam05]

Hi, JudgeJudy kindly be advised that the purchase period for the S22 launch promotion purchase offer period is from 10 February to 17 March 2022 and the redemption period from 10 February to 14 April 2022.

*Offer available subject to different operator and retailer promotional timelines. Customers may redeem up to 14 days after the relevant promotion has ended.

1. Access the Samsung Members application.

2.Log in and click on the Galaxy S22 Series promotional banner.

3. Complete the form with your personal details and proof of purchase.

4. Once the form has been completed, you will receive a confirmation email. Once your claim has been verified, you will receive a congratulatory message.

5. The gift will be delivered to you by courier.

Ts&Cs applied https://www.samsung.com/za/offer/s22-launch-promo-terms/

[JudgeJudy]

So I ordered my phone on the 11th March and haven't received it. When I get it I just login to membership? The last preorder I had was the note 9 and I needed a code that came with the phone

[JudgeJudy]

Thanks for the help cant wait for the phone !