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Original topic:

Buy now on Vodacom Online and get Galaxy Buds+

(Topic created on: 03-27-2020 03:13 PM)
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Yud_Shar
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Maps_sam07
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Hi Dwayne

 

Please send he following details to verify@samsung.com in order to process your buds claim:

 

Name,Surname, Contact number, IMEI number, delivery address and Proof of Purchase.

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DwayneT
Active Level 2
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Hello. I order a new Samsung Galaxy S20 from Vodacom online shop and it said in the deal extras part of the contract that I could claim Galaxy buds from the Samsung members app. But I cant find any link of banner for me to claim. Any advise or info regarding this? Please let me know. Regards
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Yud_Shar
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Hi DwayneT, please contact our call center on 0860 726 7864 and they will assist you with your claim, Thank you.
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DwayneT
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Thank you for your reply. Is the Call center available on Saterdays and during the lock down?
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Yud_Shar
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Yes they are available 👍
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DwayneT
Active Level 2
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👍Thanks
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DwayneT
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For what models does this promotions apply?
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Yud_Shar
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On the Vodacom promo, it applies to the full S20 range.
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DwayneT
Active Level 2
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Thank you. But I just phoned the Samsung customer services and they don't have it on there system like that. Any advise?
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Yud_Shar
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I will check with team and advise them, thank you for letting me know.
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