Original topic:

wifi show connected without internet

(Topic created on: 10-27-2020 09:04 PM)
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Ekhindustani
Active Level 1
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Pl solution wifi connection show connected without internet. GALAXY F41
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6 Comments
Pukai1993
Active Level 5
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restart the device
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Ekhindustani
Active Level 1
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Not solve the problem after restart
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Pukai1993
Active Level 5
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tick se batau desi language me Hindi me
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Ekhindustani
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Wifi connect karne ke bad likha hua aata h connected without internet
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Pukai1993
Active Level 5
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jis WiFi me connect kar rahe ho usne net pack hain to? ek kam karo forgot karke phir se connect karo
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve this issue kindly follow the given below steps:

1. Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.
2. Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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