switch on issue

[Glaxcy]

A30s after android 10 update, my device is getting switch on issue, after switch of my mobile is not switch on until the power cable not connect..what is this issue why device is not switch on normally...admin pl  reply 

[Anonymous]

did you factory reset your device after update?

[Glaxcy]

no

[Anonymous]

then please do once ....it's happening for software glitches....there is no issue of hardware or switch

[Glaxcy]

helo
samsung ADMIN pl do the need ful..

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check device in Safe Mode.
a. Press and hold the Power key, when Power off icon appears.
b. Press and hold the power off icon.
To exit safe mode just restart your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support