We welcome your suggestion and we appreciate the time and effort you have spent to share your valuable comments. This will help us to better our services. Any update in this regards will be conveyed to you via various means of communication. As of now to reinstall the device software please visit the nearest Samsung authorized service center. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
