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12-14-2020 01:47 PM in
OthersSolved! Go to Solution.
1 Solution
Accepted Solutions
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12-14-2020 01:54 PM in
OthersA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
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12-14-2020 01:54 PM in
OthersA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
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12-14-2020 03:36 PM in
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12-14-2020 04:00 PM in
Othersso with thanks you can also accept as solution by CLICKING on 3DOT at my comment 🙂
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12-17-2020 01:34 PM (Last edited 12-17-2020 01:37 PM ) in
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12-17-2020 01:38 PM in
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12-17-2020 01:44 PM in
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12-17-2020 01:44 PM in
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12-17-2020 02:04 PM in
Othersbut as of now go to settings >general Management >reset>reset network and check, you can also repeat previous one.
also send feedback to Samsung by using get help section
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12-17-2020 02:06 PM in
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