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Original topic:

previous emails issue- Samsung Galaxy A30

(Topic created on: 06-24-2020 11:09 AM)
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TeeSKay
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Hi all. I have an issue with my emails . I am not able to find my previous very important emails but I never deleted them. Samsung A30

1 Solution


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Solution
Maps_sam07
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Please access your email from the browser to view your old emails. The email app will only keep emails for a certain period of time. 

 

Please note that if your emails have been deleted from the mailbox, they will also be deleted once you sync your emails on your phone.                      

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4 Comments
Blurryface09
Active Level 7
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Update Your Email App
Enable Syncing And Or Sync Manually.
Clear Cache Of The Email App
TeeSKay
Active Level 2
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Thank you
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Solution
Maps_sam07
Moderator
Moderator
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Others

Please access your email from the browser to view your old emails. The email app will only keep emails for a certain period of time. 

 

Please note that if your emails have been deleted from the mailbox, they will also be deleted once you sync your emails on your phone.                      

TeeSKay
Active Level 2
Others
Thank you