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03-18-2021 02:01 AM in
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03-18-2021 02:19 AM in
Others1- Uninstall all apps which you have downloaded from 3rd party means which you didn't download from Play store.
2- Open App setting on top right by tapping 3 dot click on reset app preference
3- Open again app setting and click on ONE UI HOME and Open Storage clear cach and data too and going one step back and again Open ONE UI and click on forse stop.
Now your Home UI will be reset and one by one use app and will work your app properly.
Accept me as solution by clicking on 3 dots on my comment if I have given you right solution and it works for you, That motivates us 🙏🙏🙏
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03-18-2021 02:25 AM in
Others(Samsung Member> Get Help> Interactive checks>...))
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03-18-2021 02:42 AM (Last edited 03-18-2021 02:43 AM ) in
Othersif yes than uninstall them.
if no than check mic permissions or clear apk cache.
otherwise u have to update your software through service center.

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03-23-2021 08:07 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
