Original topic:

phone speaker is not working

(Topic created on: 03-18-2021 02:01 AM)
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Lucky1527
Beginner Level 2
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When ever I am in call talking to someone thean I turn on my speaker so auther side of person in call  can't hear my voice and same problem also happens in video call to without earphones I can't talk in video call
4 Comments
Abhishek13892
Expert Level 2
Others
You should do these things and to resolve just follow these steps you will get solve your problem,
1- Uninstall all apps which you have downloaded from 3rd party means which you didn't download from Play store.
2- Open App setting on top right by tapping 3 dot click on reset app preference
3- Open again app setting and click on ONE UI HOME and Open Storage clear cach and data too and going one step back and again Open ONE UI and click on forse stop.

Now your Home UI will be reset and one by one use app and will work your app properly.

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution and it works for you, That motivates us 🙏🙏🙏
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Ehsank
Expert Level 5
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Perform Interactive checks through Samsung Members app and check the result
(Samsung Member> Get Help> Interactive checks>...))

Screenshot_20200914-094121_Samsung Members_60824.jpg

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AbhishekPuri
Active Level 10
Others
are u using third party call recording/ screen recording apk?

if yes than uninstall them.
if no than check mic permissions or clear apk cache.

otherwise u have to update your software through service center.
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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