Original topic:

after recent update several features are not working.

(Topic created on: 03-18-2021 05:55 PM)
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Grvjangid5
Beginner Level 2
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Day before yesterday ( on 16th March 2021) I have updated my galaxy S9 Plus but after the update some of the features are not working. Features which are not working are sensors, camera and torch sometimes. Sometimes these features work and sometimes does not work. Can anyone help me resolve this issue.


image
This error shows whenever I open my camera.


4 Comments
Gaurav6
Active Level 4
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try clearing cache in the app
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Grvjangid5
Beginner Level 2
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I have reset my phone. still same problem occurring.
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Grvjangid5
Beginner Level 2
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Sir I have already registered my complaint there but they are not replying.
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