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02-29-2020 12:10 PM in
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02-29-2020 12:15 PM in
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02-29-2020 02:04 PM in
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02-29-2020 03:02 PM in
OthersSend error reports to Samsung.Also check this error in Safe mode.If issue isn't occurring in Safe mode then there is an app causung issue.Also try to flash your latest firmware through Odin tool or in service center if issue isn't resolved.
Sometime it maybe due to hardware issue so check it in service center.
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03-03-2020 12:50 PM in
OthersHi there,
Ensure that your device is getting restart after installing any particular application. IF yes then check the device by uninstalling that application.
Please perform the following steps:
>Disable scheduled auto-restart if available in your device. (Go to settings>>General management>>Reset>>Auto restart>>disable.
>Check your device performance in Safe mode.
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members