Original topic:

phone auto restarts every 20minutes

(Topic created on: 02-29-2020 12:10 PM)
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krck2020
Beginner Level 2
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Two days back am received the software update with March security updates after that am facing the auto restart issue Samsung m30s device 
4 Comments
sbera
Active Level 6
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Reset your device or take it to nearest Samsung service center
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Anikroyale
Expert Level 5
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Auto restart restarts a device only once a day. He said that his device is restarting every 20 minutes. First read an issue properly and then answer.
_007
Expert Level 4
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Send error reports to Samsung.Also check this error in Safe mode.If issue isn't occurring in Safe mode then there is an app causung issue.Also try to flash your latest firmware through Odin tool or in service center if issue isn't resolved.

Sometime it maybe due to hardware issue so check it in service center.

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Others

Hi there,

 

Ensure that your device is getting restart after installing any particular application. IF yes then check the device by uninstalling that application.

Please perform the following steps:

>Disable scheduled auto-restart if available in your device. (Go to settings>>General management>>Reset>>Auto restart>>disable.

>Check your device performance in Safe mode.

For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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