note 20 Ultra

[SunilSrivastava]

I HV purchased note 20 ultra on 25th Aug. In last 5 days I have experienced serious battery related issues. Battery is getting exhausted in less than 12 hours. Can someone help in this that it is a problem and its battery is week. 

[Anonymous]

it is because you are using 120hz ,change it 60 hz you will see battery extension.

[SunilSrivastava]

I tried doing that too but still battery is getting drained fast. I have one plus 8 Pro and iPhone 11 Pro Max and even if I compare with these two devices also its very bad.

[Anonymous]

you should have bought tab s7 plus it is way better than note 20 ultra.

[Mikejsk]

mine also note 20 ultra battery is draining

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve battery issue kindly follow the below step given below:-

- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support