Original topic:

jio 5G wifi issues

(Topic created on: 01-10-2021 09:41 AM)
99 Views
Yatharth04
Beginner Level 3
Options
Others
wing or scanning in Samsung A20S phone
1 Comment
cs-member13
Expert Level 4
Others

Dear Samsung Member,


Greetings from Samsung Customer Support!


Be assured, to resolve Wi-Fi issue kindly follow below given step:-


- Forget the Network:-
Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for contacting Samsung.


Warm Regards,
Samsung Customer Support

0 Likes