Sandy2021
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03-10-2021 01:13 AM in
Others
Live caption is automatically activated and draining the battery. If turn it off also, will pops up again and again. I faced this issue several times and need help to resolve it
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Samsung_Support 1
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03-13-2021 11:14 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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