Anonymous
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05-11-2021 07:55 PM in
Others
I am facing hang and restart problem in my a50s is there any one know how to solve the issue as all service centers are closed due to lockdown.
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SrajTech
Expert Level 5
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05-11-2021 07:57 PM in
Others
Factory reset your phone and create a backup of data
Something malicious might be causing issues
Factory reset might solve it
Something malicious might be causing issues
Factory reset might solve it
cs_member8
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05-13-2021 11:48 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support