Original topic:

hi everyone needs a help please, I can't sing in to my gmail account

(Topic created on: 11-19-2020 04:30 AM)
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shome8297
Active Level 3
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Others
Can anyone help me with this issue please? I am trying from last 2days but I can't open it can't use my own email address neither social media fb,if WhatsApp etc. 
12 Comments
Others
What error is showing??
shome8297
Active Level 3
Others
you're sing out !! each time I tried but everytime it's shown me the same, and my recovery phone number is not possible to take any action.....
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arunnechlani
Expert Level 2
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Does it say wrong password then click on forgot password to recover or specify what error you are getting.
shome8297
Active Level 3
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its asked me the recovery phone number and my system sanded the G-×××××× code but the system has no connection with the phone number provided, after all its asking for login via email witch is not possible because Google has been stopped for 3 days
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arunnechlani
Expert Level 2
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It is sending an OTP to your mobile number, which starts with G-, if the same sim card is in the phone it will automatically read. If your trying to login on computer than put the OTP received on phone
shome8297
Active Level 3
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@@arunnechlani you're right but since yesterday it has not sanded any otp and I'm trying to login on the phone with the same sim card but I think system can't read the otp so its forwarding the same suggestion everytime....
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arunnechlani
Expert Level 2
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If you have diff phone than put the sim into that and try to login on computer. Check if you are getting OTP or not. If not then you need to send an email to Google and they will ask you lot of questions around your Gmail account. If you successfully answer they will unlock the same.
shome8297
Active Level 3
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@arunnechlani oh yeah I am ready for this let's see what happens next, thanks for your valuable time to help me God bless you and your family 😇🙏 have a great day ahead and yes if needed any help will text here again
arunnechlani
Expert Level 2
Others
Sure let me know if it doesn't work. Have a good day to you