Original topic:

heating issue

(Topic created on: 06-28-2020 12:48 AM)
188 Views
diponkar99
Beginner Level 2
Options
Others
my a30s getting hot,when i talk online apps, like Whatsapp, messenger  
0 Likes
4 Comments
Anonymous
Not applicable
Others
it's heating...not hit
0 Likes
diponkar99
Beginner Level 2
Others
typing mistake
Anonymous
Not applicable
Others
🤓🤓
0 Likes
cs-member13
Expert Level 4
Others

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

 

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes