face unlock takes 2 3 seconds to unlock.

[SNoW9108]

It takes more ti unlock and most of the time it cannot recognize my face very poor experience with note 10+ and wont suggest to buy samsung flagship .

[Arbinn]

then use the ultrasonic fingerprint sensor

[SNoW9108]

arbin its already in the phone
ssly lame comment 😅😅😅

[Dheer55]

ya face unlock not work something it unlock 7 times out of 10

[SNoW9108]

5 or 6 not 7 they provide low budget camera its worst

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve this issue kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SNoW9108]

thanks lets c