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12-29-2019 10:51 PM in
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12-29-2019 11:19 PM in
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12-29-2019 11:20 PM in
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01-03-2020 03:06 PM in
OthersHi there,
Please perform the following steps to resolve the issue:
1- Camera > Settings of camera > Reset of camera settings.
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.
3- Stop the background running app (Tap on the left soft key and close all the running apps).
4- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).
Regards,
Team Samsung Members
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01-04-2020 11:49 AM in
OthersHi there,
Please perform the following steps to resolve the issue:
1- Camera > Settings of camera > Reset of camera settings.
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.
3- Stop the background running app (Tap on the left soft key and close all the running apps).
4- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).
Regards,
Team Samsung Members