Original topic:

camera lag issue

(Topic created on: 12-29-2019 10:51 PM)
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prem1690
Beginner Level 2
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my phone samsung s10 plus gets freezed after taking a snap at the rear camera 
4 Comments
Rohitvpathak
Active Level 7
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Did u try a reboot after one ui updates?
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Rohitvpathak
Active Level 7
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Try it once.. Reboot and see if camera works properly
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Samsung_Support1
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Hi there,

 

Please perform the following steps to resolve the issue:

1- Camera > Settings of camera > Reset of camera settings.

2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.

3- Stop the background running app (Tap on the left soft key and close all the running apps).

4- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).

 

Regards,

Team Samsung Members

 

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Others

Hi there,

Please perform the following steps to resolve the issue:
1- Camera > Settings of camera > Reset of camera settings.
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.
3- Stop the background running app (Tap on the left soft key and close all the running apps).
4- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).

Regards,
Team Samsung Members

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