Original topic:

battery issue

(Topic created on: 03-29-2021 02:47 PM)
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akemshaa
Active Level 2
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its been 7months I'm using m21 android 11. my phone is not getting good battery and having heat issues. my battery is getting only 10 hours and my phone gets heating while i use. what should i do to get 2 days battery health and heating issue
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Ehsank
Expert Level 5
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10 hrs is not bad and battery screen on time is depends on your uses
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Samsung_Support1
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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