Battery related problem..

[Lattttt]

I am having battery related issues. My mobile does not go above 80% charging. I have tried it a lot times. It's been only 6 months to buy this device ( Samsung Galaxy A71). Please let me know how to solve this issue?

[Ehsank]

First send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

And if possible do visit service centre and as of now check with other charger

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support