Original topic:

bad front camera c9 pro

(Topic created on: 03-25-2017 11:59 PM)
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Rahul91084
Active Level 2
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Others
why not clear selfie only face is clear but behind picture is blur
C9 Pro is a defected model and it's have lots of problems like overheating
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8 Comments
Hardik
Active Level 5
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it's totally unstable
my brought c9 pro and it blast
the cost of hospital was 20k
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Samsung_India_
Active Level 10
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Thanks for being with Samsung and for sharing your query. We are sorry to hear about your experience kindly share your contact detail.
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BambBoy
Beginner Level 2
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camera hang hota hai
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rjsri
Active Level 1
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yes same problem vd my c9 pro front cam giving behind pics blurry

pls fix samsung as v all r invested lot of money in it..
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Samsung_India_
Active Level 10
Others
Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device heating may vary based on multiple outside factors. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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Samsung_India_
Active Level 10
Others
Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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kirti
Active Level 4
Others
dont buy any samsung phone sell them..
Others
Really a bad experience with samsung. This is my 1st phone and will be the last