Original topic:

Why Samsung do this

(Topic created on: 09-19-2023 05:21 PM)
111 Views
chandraprakash
Active Level 7
Options
Others
I want to understand one that why Samsung downgrade it's features and camera quality after some months from system update. While other brands not do this specially I use Vivo from last 1.5 year but still camera quality same at time of purchase. So i donot think why saumg do this for their older mid premium phones.
2 Comments
Rahul15s
Active Level 7
Others
You're right. They really did this.
0 Likes
cs_member8
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. However, we have also noted the feedback regarding this, we are continuously working to make our products better and more efficient. If you have any issues regarding Samsung Kindly your query and would request you share your concern in detail on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support