Original topic:

Want A New Tv due to multiple time mulfunction within warranty period

(Topic created on: 08-11-2025 04:21 PM)
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Members_G0fEVwb
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i had purchased this model on 11 Augiust 2022 but after the purchases it had been repaired within warannty perid two times and it pannel and other components had been changed  and today its again has vertical line problems  and i had again registered a complain to customer care and today is last date of my warranty  and i am not sure after this service how much long this Tv will run properly which i have paid a huge amount .

i had also made a conversatation via mail on second time of my complain  and i demanded to samsung an extra warranty due to such type of issuse i had facing but no response regard to this request now after this time what can i do as my warranty will expired and within three years it has three times the product will  have to be repaired or parts changed is this crediability of SAMSUNG? such a glaobal giant of UHD model TV i think its a manufacturing defects or a scam and for this manufacturing defects why  i ( customer) have to be pay or suffer now? ultimately now i want a copletely new TV set no any repair . because now as warranty expired how can i believe that its not mulfunctioning in future and i am unable to pay for it . so i demanded ony a new TV set  

so i request to SAMSUNG official must pay attention regards the above explaind issue

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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We have checked and confirmed that your concern has already been highlighted to our dedicated team. You will receive an update from them shortly.

Warm Regards,
Samsung Customer Support

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