Unable to activate Microsoft office 2021 in Galaxy Book 2

[Davy020]

So I have recently purchased a new laptop, Samsung Galaxy Book 2, from Amazon. It is supposed to come pre-installed with MS Office Home & student 2021. I have logged in using my existing microsoft account and I have activated windows. However, MS Office is not getting activated. It is still prompting me for subscribing to office 365 or entering License key. I have updated the app to latest version, restarted multiple times. Going to Microsoft help page isn't being helpful. 

Can anyone please guide me how to activate MS Office that is pre-installed on a new laptop?

[Members_Va0fBh7]

Hello I recently purchased galaxy book2 pro and unable to activate ms office 

It says i have 4 days to activate entering key 

I dnt have the key

[anshdagha]

Same thing is happening with my Book 5 360 purchased from BKC store, Mumbai. I pre-booked it only to get into this. And the store doesn't have any clue. Asked me to get in touch with Customer Support. -_-

[anshdagha]

Please refer to this post for resolution.

Resolved] Microsoft Office Activation Issue