Original topic:

๐Ÿ˜ ๐Ÿ‘‰This model is discontinued..

(Topic created on: 10-07-2021 09:19 AM)
334 Views
lifeisliberty
Active Level 4
Options
Others
๐Ÿ˜ ๐Ÿ‘‰I had a samsung fridge purchased 8yrs ago. Now the tray in the fridge has broken. I asked the authorised samsung service center for a replacement. They say the model is discontinued so cannt get this tray.. 
๐Ÿ˜ ๐Ÿ‘‰ Samsung do u expect us to change the fridge every 5yrs?
๐Ÿ˜ ๐Ÿ‘‰You launch new models every year.. Do u think its like a software we keep upgrading with ur latest models?

๐Ÿ˜ ๐Ÿ‘‰This is no nonsense.. 


image

๐Ÿ˜ ๐Ÿ‘‰The reply is from samsung .. What should i do samsung ? For broken tray buy a new fridge?

๐Ÿ˜ ๐Ÿ‘‰Is this how u support go green and reduce ewaste?
๐Ÿ˜ ๐Ÿ‘‰For a tray buy a new fridge?

๐Ÿ˜ ๐Ÿ‘‰Samsung?
3 Comments
Desichora786
Active Level 7
Others
Bhai tu kya chahta hai , ki samsung Har product ka parts decades to sell krta rha.mad man , aisa toh hai nahi, ki sirf tere liye samsung iss model ko continue rakhe, model nahi bika to discontinue kr diya
0 Likes
lifeisliberty
Active Level 4
Others
Tu kya chahta hai pagal ki har pach saal costly products change karte rahe log? Kaam akal.. agar unko change karna bi hai model tou kuch parts same rakh sakte hai .. tray ka design change kyu karte hai? .. Sirf ewaste generate karne.. Koi bi 40k ya 50k ka product admi 7 se 10 saal use karega.. Tere pass kala dhan hai.. ya vijay malya type ki kamai hai tou tu change ker.. ek plastic ke tray ki bajese pura machine change karna kaha ki akal hai? samsung ko trays ka design standard karna chahiye.. And kamse kum 10 se 15yrs tak yeh sab products log use karte hi hai.. Tou inti akal samsung aur tujme honi chanhiye argue karne se pehle..

And most important.. Itna dhol pit ta hai samsung environment bachaneko.. ek plastic tray ki bajese pura machine bekar hoga yeh kaha ki samajdari hai..?

Ewaste promote kar raha hai.. **bleep** dikhawa karke..
0 Likes
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.  

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes